Amazon Flex drivers work with scheduled blocks and have a set number of packages to deliver in a given timeframe. Whether a driver needs help with an active or completed delivery, the driver’s status with Amazon is at stake.Īmazon prides itself on providing nearly everything a person could desire, and delivering it in a timely manner.

While it’s comparatively easy to drive for Amazon Flex, it’s also important to maintain a good rating. Packages can be damaged or undeliverable, a traffic jam could delay deliveries, and there can be problems with the app, or a customer. More so than in most other driving gigs, including rideshare and food delivery, Amazon Flex drivers run into situations that need swift action from responsive support reps. The problem: why Flex drivers need reliable customer service The potential for improvement: Amazon Flex and drivers.Amazon Flex driver support: how it works.The problem: why Flex drivers need reliable support.We put together this blog post to take a look at the issues Flex drivers face, and offer the best, fastest ways to get results from Amazon Flex driver support. For example, app glitches, lost packages and missed scans can mean calling on Amazon Flex driver support to help complete deliveries. If you’re a “pick it up and deliver it” road warrior, you know just how much you want to get your deliveries done and get paid for completing them, as quickly and as effectively as possible.īecause of the nature of this job, though, unexpected trouble can arise.

Amazon driver support jobs